
Our clients trust us with sensitive information about their systems. This page explains how we handle it, how our reports are signed and how to tell us about a security issue.
01
How we handle your data
We agree the scope of every assessment in writing before we start, and only access what that scope requires.
We use the information you share only to deliver the engagement you have asked for.
Access to client data is limited to the people working on your engagement.
We agree how long data is kept and how it is returned or deleted as part of each engagement.
If you need more detail for a security review or supplier questionnaire, email [email protected].
02
How our reports are signed
03
Reporting a vulnerability
If you believe you have found a security vulnerability in a QuantSec website, service or report, please email [email protected] with a description of the issue, the steps to reproduce it and any supporting material.
When researching and reporting, please:
Give us reasonable time to investigate and fix the issue before sharing it publicly.
Avoid accessing, changing or deleting data that does not belong to you.
Avoid testing that could degrade our services, such as denial of service, and do not use social engineering or physical attacks.
Keep the details of the issue confidential until we have agreed a disclosure date.
We will acknowledge your report, keep you informed as we investigate and let you know when the issue is resolved. We will not pursue action against anyone who reports an issue in good faith and follows this policy.
